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Your ANDREW boots are warranted against any defect in workmanship or materials for a period of 12 months from the date of purchase.

Our commitment of your warranty claim is repair or replacement of your ANDREW boots. If your ANDREW boots need repair or replacement due to defect in workmanship or materials, simply return your ANDREW boots to your ANDREW boots dealer with proof of purchase within 12 months of purchase.



The warranty on your ANDREW boots is limited to the warranty set forth above. Such warranty does not apply to fair wear and tear, commercial use, agricultural use or to damage resulting from abuse, negligence, improper repairs, inadequate fit, alterations, modifications or if your ANDREW boots are used other than in the manner intended. There are no other warranties that extend beyond the description on the face hereof.  Mountaineering, hiking, hunting, alpine skiing and other similar activities for which you may choose to use ANDREW boots involve risk of serious injury.

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ANDREW shall not be liable for any special, indirect, incidental or consequential losses or damages or personal injury in connection with the use of ANDREW boots.



Dealers and/or consumers must call ANDREW footwear New Zealand for a RETURN AUTHORIZATION. Returned boots must be accompanied by the sales receipt, be thoroughly cleaned, and well packaged. No returns will be accepted without the Return Authorization and receipt.


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Andrew footwear is a premium product, manufactured in Italy utilizing outstanding craftsmanship and the very best materials available.

This footwear carries a Warranty against faulty workmanship or materials from date of purchase. The Warranty does not cover fair wear and tear or situations where the product has been used inappropriately.

Warranty claims are handled directly by the NZ Distributor with the full backing of Andrew Shoes Italy. This ensures a quick and accurate customer response.


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